Excellent service could be broken down into two simple elements: 1. Willingness to continue with a service provider because a person is satisfied with the service received. 2. Willingness to recommend a service provider to a third party. In the case of the service of a property broker we will continue using Hayley as a service provider due to her providing us with excellent service. As a person Hayley has shown the following characteristics: 1. Eagerness to assist. 2. Knowledge of the market place. 3. Good networking. Being energetic is also a great attribute.

Just a short note of thanks for your valuable assistance in finding us new office space at 135 Daisy Street, Sandown, Sandton, We are most grateful for the insight, time and effort you put into taking us around to visit various sites and offices as we were under pressure to find space within a short space of time and at a reasonable cost. We also appreciated your input in negotiations with the Landlord. We look forward to doing business with you again in the future.

Just a short note to express my appreciation for the services rendered with the renegotiation of our office rentals. I experienced your service as professional and courteous and I shall not mind using you again in future when the opportunity presents itself.